Terms of Service

These Terms of Service (“Terms”) govern your use of Niyo Learn, a learning platform operated by Niyo Labs Ltd, a company registered in England and Wales under company number 11371368(“we”, “us”). By creating an account, accepting an invitation, or using the platform, you agree to these Terms. If you do not agree, do not use the platform.

Access is by account. You are responsible for keeping your login details confidential and for all activity under your account. Tell us promptly if you believe your account has been used without your permission. You must provide accurate information and be legally able to enter this agreement; if you use the platform on behalf of an organisation, you confirm you are authorised to accept these Terms for that use.

You agree not to:

• share your account or access someone else’s without permission;
• copy, resell, scrape, or redistribute course materials, recordings, or other content from the platform except as these Terms or the content owner allow;
• post anything unlawful, harassing, infringing, or harmful in community spaces, sessions, or messages;
• interfere with the platform’s operation, probe its security, or attempt to access data that is not yours.

We may remove content or suspend accounts that violate these rules.

Courses, materials, and branding on the platform belong to us or to the people who created them and are licensed to you for your own learning, not for redistribution. Anything you submit (posts, messages, assignment work) remains yours; you grant us the licence needed to store, display, and deliver it through the platform to the people it is meant for.

Some sessions may be recorded. Recordings are made available only to people entitled to attend the session, and attending a session that is being recorded constitutes consent to appear in that recording. Certificates and progress records reflect activity on your account and may be revoked if earned through a violation of these Terms.

Where the platform offers paid enrolment or subscriptions, prices are shown before you buy and payments are processed by our payment provider. Refunds are handled under our refund policy where one is published; otherwise contact us and we will review requests in good faith. Except where required by law, fees already paid are otherwise non-refundable.

We process your personal information to operate the platform: accounts, progress, communications, and support. Our Privacy Policy forms part of these Terms and describes that processing in detail.

We work to keep the platform available and secure, but it is provided “as is” and we do not promise uninterrupted or error-free operation. We may add, change, or retire features, and may suspend the platform for maintenance.

You may stop using the platform at any time. We may suspend or close accounts that violate these Terms, that create risk for other users or for us, or when the organisation that provides your place asks us to. Sections that by their nature should survive (content ownership, disclaimers, limitation of liability) survive termination.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for loss of data, profits, or goodwill, arising from your use of the platform. Our total liability for any claim is limited to the amount you paid us for the platform in the twelve months before the claim arose, or, where you paid nothing, to the minimum amount permitted by law. Nothing in these Terms limits liability that cannot be limited by law.

We may update these Terms as the platform evolves. The date above reflects the latest revision, and continued use after a change means you accept the revised Terms. For significant changes we will make reasonable efforts to notify you through the platform.

These Terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Questions about these Terms go to Niyo Labs Ltd at info@niyo.co, or through the support messenger inside the platform.